Portfolio

Deaf customer denied service at Taco Bell

A deaf customer’s recent incident at a Taco Bell Drive-Thru in Rochester, NY has renewed attention on the need for employee training and understanding for deaf and hard of hearing customers. On November 19, Karen Putz, who is a deaf author, speaker and coach, approached a drive-thru at a brand new Taco Bell. Putz says she just wanted a quick meal

The Oscars, the night that divided the deaf community

Considering that cinemas were closed during the past year due to the Covid pandemic, the 93rd Academy Awards were still a lavish affair – even if the invited celebrities were a severely paired-down 170, compared to the usual 3,000 guests. It was the first time tinsel-town had amassed as a single gathering in more than a year, and despite the lack of open movie theatres, there were eight brand new films on show

How my Phonak hearing aids helped me reunite with my long-lost brother

Recently I was able to experience something I thought only ever happened to other people or on TV. I was reunited with my older brother. For the first time since 1969 I was able to sit down and talk with my brother. First, on the phone, then in person – all with help from my Phonak hearing aids.

Study: COVID can infect the inner ear causing hearing loss

Brand new patient-led research suggests that Covid-19 can infect the inner ear through the Eustachian tube, which connects the nose to the middle ear, potentially causing tinnitus, deafness, and dizziness. COVID and hearing loss Research recently carried out at the Massachusetts Institute of Technology and Massachusetts Eye and Ear

Will Rose Ayling-Ellis win ‘Strictly Come Dancing?’

Rose Ayling-Ellis is a winner in so many ways. It remains to be seen whether the deaf “EastEnders” actress will walk off with Giovanni Pernice as the outright winner of this year’s “Strictly Come Dancing,” but according to viewers, she has an excellent chance. The series “Strictly Come Dancing,” known to its legion of fans as “Strictly,”

AMC adds open captions to more movie theaters

The world’s largest movie theater chain giant AMC recently announced that it is adding open captions at 240 U.S. locations. This is a major win for deaf moviegoers and makes theaters more accessible. Open captions are similar to subtitles. They appear on the screen and can’t be turned off by viewers.

Community Spotlight: Meet deaf audiologist and chef, Michelle Hu

When Michelle Hu Lapid was first diagnosed with hearing loss, her mother was told she would probably not go beyond a third-grade reading level. Fast forward 35 years and Michelle has become a pediatric audiologist and chef, military wife and mother.

An interview with a signing NYPD officer

NYPD officer and CODA Angel Familia is a recent graduate who is now working at the 19th Precinct. Both his parents are deaf. He learned ASL as his first language. Officer Familia will go down in the city’s history as the first New York City police officer whose first language is ASL.

An interview with actor Nathan Borg of “Neighbours”

If you watch soap operas in Australia or the UK you will no doubt be familiar with the Australian soap “Neighbours.” The show, which has been running since 1985, explores the lives and relationships of the residents of Ramsay Street in Erinsborough.

Meet deaf opera singer Joan Tenaglia

After opera singer Joan Tenaglia was diagnosed with hearing loss at age 44 she went through a series of failed solutions. At the brink of giving up, Tenaglia turned to Phonak, which she says provided her with hearing technology that changed her life personally and musically.

Meet deaf actor Gabriella Leon from the popular UK TV show, ‘Casualty’

The UK’s longest-running medical drama BBC1’s Casualty has been on screens since 1986. The weekly series focuses on the personal and professional lives of the staff at Holby City Hospital’s emergency department.
A picture of interview subject Alana Nichols from her show

Interview with deaf travel host Alana Nichols

Deaf travel host Alana Nichols has done it again. Her award-winning travel show Follow Alana has delighted viewers and critics alike. Its new season was just released and looks to be every bit as entertaining. Exploring Switzerland.

 

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